FAQs
Not sure about something? …perhaps it's in our FAQsFilter
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FREE! For Basic and PRO Scheme hire, and for new machine purchases, standard delivery and collection is free of charge. Standard delivery is Monday to Friday between the hours of 8.00am and 7.00pm and a signature is required upon delivery. You can upgrade to a Saturday delivery (between 8am and 2pm) for £80, or a weekday timed delivery (between 8am and 10:30am) for £80. These delivery upgrades are available to most, but not all, UK postcodes. Delivery upgrades can be selected as part of the online ordering process and we will get in touch with you to confirm your postcode is OK for the selected delivery option.
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Our standard delivery is weekdays between 8.00am and 7.00pm and a signature is required from a person over 18 upon delivery. Our delivery company will not just leave the machine in the shed or on the doorstep! If you are not able to stay in to accept delivery we will deliver to your work address or to a neighbour (we will require proof of identification from the person living at the delivery address). We usually manage to sort something out - just call us if in doubt and we will see if we can help. Alternatively we do offer a Saturday delivery or a weekday timed delivery to most UK postcodes. See 'How much is Delivery' FAQ for further details.
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We deliver to all UK postcodes - that's England, Scotland, Wales and Northern Ireland and all those little islands nearby that have a UK postcode.
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Standard delivery is usually 'next working day' for applications received and approved before 11.00am. Delivery is between 8.00am and 7.00pm with our designated courier and a signature is required by someone over 18 upon delivery. You can chose any other day to suit, other than a weekend. Saturday delivery can be chosen for an additional £80. Some postcodes, such as parts of Scotland, Ireland and surrounding islands are on a two to three day delivery. Friday applications will usually be delivered on Monday. For extra cost we can deliver to the most postcodes on a Saturday or pre 10.30am. See the 'How much is delivery' question for further details.